How do I verify an authorised dealer or genuine material?

1 min readReviewed 2026-10-31Brands & Materials

The short answer

Check the manufacturer’s own dealer locator, insist on invoices with batch details, and compare against official specification sheets.

The reliable source is the manufacturer, not the shopfront: use their published dealer locator or helpline. Ask for a GST invoice carrying product and batch details.

Counterfeit tiles, electricals and hardware are common in some markets. Cross-check the packaging, batch codes and technical markings against the official datasheet, and keep samples from the delivered lot.

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